Got Questions? We Have Answers!
Do you have lights available?
Yes, you can rent lighting equipment if you do not have your own or forget yours. Just answer "no, but I am interested" when completing your form while booking online, and Jason Hahn will contact you to discuss the equipment that best fits your needs.
Do you have backdrops?
Yes, we have basic black and white backdrops, a pallet wall, and an assortment of others. Pictures can be found on our Facebook page or website.
Is the water safe?
Yes, the onsite Certified Master Naturalist (Jason) has personally investigated the water multiple times and is glad to stand near by during your water adventures to help you feel safe.
Can I pay cash?
Unless there is a system error and our attempt to fix it fails, we prefer you pay in full online. The system is secure, Jason has used it for 10+ years for multiple businesses.
Can I pay with my card when I get there?
Only in extremely rare circumstances.
What if I go over the amount of hours I booked online?
Your time starts when you walk through the door, and ends when your equipment is cleaned up and packed. If you finish packing 5-10 minutes late, seriously, NO BIGGIE! 15 min, 30 min, 45 min later..... sorry, there's a fee! We take back to back bookings and have clean up and prep time to account for before each photoshoot, and we assume everyone will be either early or on time!
If I go over my time and am charged a fee, how do I pay?
We know it's not likely, but it's always wise to carry some cash! If need be, we can charge your card through the system before you leave, it just takes a minute (hope you're not in a hurry!)
Can I bring a friend that's also a photographer?
There is a separate rate for multiple photographers photographing the same model. Please contact the studio before booking and paying online so we can discuss your goals and needs to better accommodate you.
Can I bring more than one model?
If it's more than 2, please contact the studio before booking. Otherwise, just provide the names and social media links of both models when you book the studio online.
I'm bringing 2 models and they each want to bring a friend, is that ok?
Sure! ALL the names and social media links of EVERYONE that is coming to your photo shoot at our studio MUST be provided on the form you fill out prior to booking. Every single person that steps foot on the property is required to sign a liability release. Those that don't, can chill at the mall down the street until your session is finished. We want everyone to enjoy themselves, be respectful, feel safe and leave happy. Please keep in mind that this is a PLACE OF BUSINESS though, no matter how much "fun" you are having.
didn't know they were coming, what should I do?
If you book the studio and your model brings someone you had no knowledge of, we're not going to make you leave. Understand, this makes us uneasy too..... They will be required to sign our liability release and follow the rules like everyone else if they want to stay. It is not a bad idea to have a detailed discussion with your model about their comfort levels, if they plan to bring someone, what the rules of the studio are, and even your own rules and comfort levels to avoid surprises.
I forgot I scheduled a photoshoot today and can't make it, can you refund me the money?
Photoshoots cancelled within 48 hours will not be refunded. If you forgot or have an emergency the day of your shoot, call the studio to reschedule.
My model didn't show up, what do I do?
If the model you scheduled your photoshoot with goes MIA, we will be glad to credit you the time.
I'm running late, can I extend my time?
As long as we don't have something schedule after you, and depending on how late you are running, we usually don't mind! Seriously, we're super laid back.
OOPS! I broke something that isn't mine....
We know its a cliche, but "you broke it, you bought it". Just expect to be charged its replacement value.
I finished early, do I get my money for the time I did't use?
We have a 2 hour minimum studio rental time for $100. That means there is a $100 minmum. Unless there is a serious injury or emergency that demands you leave before your end time, there are no refunds.
Can children under 18 be at the studio?
We understand there are rare circumstances in which this question may arrise and why.... By LAW, if there is anything SEXY or NUDE about your photoshoot there answer is NO. No one under the age of 18 is allowed to be present at photoshoot that includes lingeire, nudity, implied nudity, or if ANYTHING about the photoshoot represents sex appeal (including the way the model is posing!)